Service Alert: Suspension of All Regular Services – Implementation of the Free CCRR Service

Coronavirus (COVID-19)

To our valued riders and community, The Palo Verde Valley Transit Agency (PVVTA) continues to take preventative steps in response to the potential spread of Coronavirus (COVID-19). Like transit agencies across the country, PVVTA is closely monitoring this public health issue. We are working closely with the Riverside County Medical Health Department Operations Center (MH DOC) and monitoring information from the Center for Disease Control and Prevention (CDC).

PVVTA has employed recommendations from the CDC on enhanced cleaning, sanitizing and disinfecting procedures. The following procedures are currently in place:

Revenue Vehicles (Buses)

Each vehicle receives daily cleanings, which includes disinfecting high touch surfaces (stanchions, hand holds, and fareboxes).

Office / High Traffic Areas

Periodic and daily cleanings, which includes disinfecting high touch surfaces (door handles, desks, lobby) .

Bus Stops

Done periodically, hot pressure washing, the entire bus stop shelter and pavement are sprayed with disinfectant using a hand pump sprayer.

Tips for Riders

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Avoid close contact with people who are sick
  • Cough and sneeze into your elbow, not your hand. Alternatively, cough or sneeze into a tissue, then throw the tissue in the trash and wash your hands
  • Clean and disinfect high touch objects and surfaces

Updates

03/22/2020 20:00PST – In an effort to proactively address the continued concern and prolonged effects of the current CA “Stay at Home” Order the following changes will be placed into effect immediately. All regular service will be suspended and converted to a reduced community circulator responsive service model starting Monday March 23, 2020 until further notice. All rides and deviations on this Community Circulator Response Route (CCRR) will be free of charge. Services will operate Monday through Friday as listed in schedule (7am-3pm) and on Saturdays as a call-in reservation only service (8am-12noon). During these service times extra drivers are available to help with your mobility and distancing needs. The Gold Route 2 and Blythe Wellness Express (BWE) will continue to be suspended until May 1, 2020. The Red Route 3 Express to the CA State Prison facilities will be suspended after services tomorrow Monday March 23, 2020 5:00pm until further notice in an effort to notify such riders. The PVVTA Operations Center will be closed to the public, services can be reached by phone.

03/18/2020 12:30PST – In an effort to promote social distancing, our public office lobby will be open on a limited basis from 8:00 am to 12:00 noon daily Monday through Friday on regular operating days. If there is a need for office services such as purchasing passes or conducting other business outside of these limited hours, please call to make specific arrangements at 760-922-1140 between the hours of 7:00 am up to 4:00 pm Monday through Friday on regular operating days. Any transactions will be conducted in an orderly, cautious manner to promote the safety of our employees and customers.

03/17/2020 14:30PST – Blythe Wellness Express BWE 6 (service to the Coachella Valley) is suspended immediately, until April 6, 2020 due to the heightened potential of exposure.

03/13/2020 18:00PST – Gold Route 2 (service to the Palo Verde College PVC) is suspended immediately, until further notice due to PVC closure by Riverside County Public Health.

Information and Resources

Center for Disease Control (CDC)

Riverside County University Health System – Public Health

World Health Organization (WHO)